Deposit & Cancellation Policy

Deposit Policy

All bookings will require a $100 deposit to be paid. Deposits can be paid in person or over the phone.

You will be asked to enter your credit card details for the booking deposit if you make an online booking.

Deposits will be held on your client profile and will be deducted from the cost of your appointment on the day. If your treatment cost is less than the deposit taken you can be refunded the remaining deposit amount or choose to leave it on your profile for your next appointment.

If we decline your procedure or treatment based on integrity or client suitability, you will have your entire deposit refunded. In the case that our clinic cannot complete your treatment due to a fault of our own, we will provide a refund or credit for the deposit.

A deposit may be refunded if a request is made outside the 48 hours of your appointment time. Any cancellations or changes made within 48 hours of your appointment will result in your deposit being retained by The Injectable Effects Clinics as per our cancellation policy terms and conditions.

If you are unable to pay a deposit, unfortunately, we are unable to book you in for your appointment.

A valid Gift Voucher with a minimum amount of $100 remaining may be used to secure an appointment. Please call the clinic directly to secure an appointment using a Gift Voucher.

We reserve the right to redeem $100 from your gift voucher if you do not provide 48 hours ‘ notice to reschedule or cancel your appointment.

Cancellation Policy

We understand that life can get busy and things can come up at the last minute, however, to ensure that clients don’t miss out we do require a minimum of 48 hours’ notice for all appointment cancellations or changes.

We will send appointment reminders via text message 3 days in advance of your appointment date and try our absolute best to confirm your appointment times well in advance to help you avoid any cancellation fees. Failure to provide us with more than 48hours notice for an appointment change will result in a $100 cancellation fee being charged.

If you do not show up to your appointment without giving notice, we reserve the right to charge the full amount for your appointment to your credit card.

We ask that you please arrive promptly for your appointments. If you are running late, a phone call would be appreciated. Your treatment time may need to be shortened or rescheduled to avoid inconvenience to other clients. Cancellation fees are applicable if you miss your appointment entirely or arrive too late to progress with your appointment.

To make the most of your time with us, we kindly request that your mobile phone be either turned off or switched to silent.

Gift Certificates

Our Gift Certificates are valid for 1 year from the date of purchase and are not redeemable after this time. They are not redeemable for cash under any circumstance, non-refundable and non-transferable to third party.

Our Gift Certificates may be used on any service or product. They must be presented at the time of treatment to be valid – we cannot honour lost or stolen vouchers. Gift Certificates can be purchased in the clinic or via our web store.